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eRMC Africa

Who we are

This Privacy Policy outlines how ermc Digital Services (the operators of eRMC Africa) collects, uses, and protects your information when you visit https://ermc.africa/ or use the eRMC platform services.

As a platform operating primarily out of Nigeria, this policy is designed to comply with the Nigeria Data Protection Act (NDPA) 2023 and other applicable global data protection standards.

Privacy Policy for eRMC Africa

Effective Date: October 2023

Last Updated: May 2024

1. Introduction

eRMC Africa (“we,” “us,” or “our”) provides a Reporting, Monitoring, and Collection platform designed to optimise tax revenue and reporting. We are committed to protecting the privacy and security of the data subjects (users, operators, and regulators) who interact with our platform.

2. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: When you “Sign Up,” “Request a Demo,” or contact us, we may collect your name, email address, phone number, job title, and organisation name.
  • Transactional Data: In our capacity as a tax monitoring platform, we process transaction data (e.g., betting volumes, winnings, and tax calculations) integrated via APIs from gaming engines and payment gateways.
  • Technical & Usage Data: We automatically collect your IP address, browser type, device information, and interaction data (how you navigate the site).
  • Geolocation Data: Our platform uses advanced geolocation technology to identify the origin of transactions to ensure accurate state-level tax allocation.

3. How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To provide the eRMC platform features, including real-time monitoring and reporting.
  • Compliance & Tax Allocation: To accurately calculate and remit taxes to the appropriate government authorities based on geolocation.
  • Communication: To respond to demo requests, provide technical support, or send platform updates.
  • Analytics: To improve our platform’s performance, security, and user experience.
  • Legal Obligations: To comply with financial regulations, anti-money laundering (AML) laws, and tax audit requirements.

4. Legal Basis for Processing

Under the NDPA, we process your data based on:

  • Consent: When you voluntarily provide information for a demo or newsletter.
  • Contractual Necessity: To fulfil our obligations to our clients (operators and regulators).
  • Legal Obligation: To assist government agencies in tax collection and compliance.
  • Legitimate Interest: To maintain the security and integrity of our platform.

5. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Government Regulators: For the purpose of tax reporting and revenue assurance.
  • Service Providers: Third-party vendors who provide cloud hosting, security, or analytics services (subject to strict confidentiality agreements).
  • Legal Requirements: If required by law, court order, or to protect our legal rights.

6. Data Security

We implement enterprise-grade security measures, including:

  • Encryption: Data is encrypted both in transit (SSL/TLS) and at rest.
  • Access Controls: Restricted access to sensitive data based on roles and necessity.
  • Monitoring: Continuous system monitoring to detect and prevent unauthorized access or breaches.

7. Data Retention

We retain personal and transactional data only as long as necessary to fulfill the purposes for which it was collected or to comply with statutory retention periods required by tax and financial laws in Nigeria.

8. Your Rights

Under the Nigeria Data Protection Act, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request the correction of inaccurate or incomplete data.
  • Erasure: Request the deletion of your data (subject to legal retention requirements).
  • Objection: Object to the processing of your data for marketing purposes.
  • Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

9. Cookies

Our website uses cookies to enhance user experience and analyse traffic. You can manage your cookie preferences through your browser settings.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Office:

  • Email: [email protected]
  • Address: 2A Montgomery Road, Yaba, Lagos, Nigeria.
  • Phone: +234 803 568 8585
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